Employment Opportunity at Resources for Rural Community Development, Inc. dba AccessHome

Posted June 3, 2020 

Housing Operations Specialist


Under general supervision of Executive Director, performs a variety support for homes and programs of AccessHome. General work includes: typing, filing, scheduling, record keeping, data entry and retrieval, oral communications, document preparation and review, ordering and maintaining supplies and equipment and performing related work as assigned, provide oversite to ensure policies and procedures are being enforced, work closely with house managers.


Job Title: Housing Operations Specialist


Summary: The Housing Operations Specialist reports directly to the Executive Director.


This position oversees a team of House Leaders and engages with case management, housing authorities following HUD Guidelines to ensure smooth and efficient delivery of services to all individuals within the Interim Housing Program and Permanent Housing Program using the “Housing First “model.


Position will start at 32 hours per week, typically Monday through Thursday, rotation for after hour emergency calls.  


This position oversees a team of House Leaders and engages with case management, housing authorities following HUD Guidelines to ensure smooth and efficient delivery of services to all individuals within the Interim Housing Program and Permanent Housing Program.


 Essential Duties and Responsibilities: include the following. Other duties may be assigned.


  •  Assists in the recruitment and training of the House Leaders.

  • Provides intervention to sites including; house leaders, clients, community stakeholders to ensure policies and procedures are being followed.

  • Lead representation for application screenings and meeting with client prior to residency.

  • Prepare rental agreements for clients.

  • Work closely with local housing authorities and other community stakeholders.

  • Maintains records of house rule violations.

  • Maintains records of maintenance and service requests.

  • Accompany vendors to homes for estimates of repairs.

  • Generate work orders.

  • Assists with after hours and weekend calls.

  • Manage crisis as they arise.

  • Possibly take after hour calls or respond to an emergency arises.

  • Create and maintain an Operation Portfolio for each home via hard copy and an electronic copy.

  • Manage and enter data into HMIS (Homeless Management Information System).

  • Attend meetings and training relating to HMIS and other trainings as assigned.

  • Search for funding opportunities

  • Ensure furnishings and appliances in the home are maintained properly.

  • Lead staff member for replacing furnishings and or appliances as needed.

  • Conduct inspections of each home

  • Complete inspection report for each home

  • Acquire at least two (2) estimates for necessary work or repairs that exceed $500.00 and submit to the Executive Director for approval of vendor.

  • Create vendor file; ensure that copies of all documentation is in the file including a completed W-9.

  • Comply with Fair Housing Act and HUD Guidelines 

  • Other duties as assigned.


Ideal Candidate:

  • Experience working with the underserved population, preferably people who are homeless or at risk for homelessness.

  • Prior non-profit or social service experience.

  • Knowledge of Fair Housing and HUD Guidelines

  • Modern office methods, procedures, filing standards

  • Microsoft Office (Outlook, Word, Excel), QuickBooks, and database applications.

  • Business English, grammar, spelling, and punctuation.

  • Familiar with HMIS (Homeless Management Information System)


Physical Requirements and Ability to: 

The abilities required of this position may include but are not limited to the following:

·     Read printed and handwritten documents as well as computer terminal displays throughout the day.

·     Speech and hearing sufficient to receive and communicate detailed information by phone and in person with a professional office manner.

·     Operate standard office equipment including keyboards, calculators, phones, etc.; with the ability to manipulate papers and supplies.

·     Move throughout the work site and building; reach lift and bend to retrieve and/ or file materials.

·     Drive a motor vehicle.


Other Requirements:

Will require the possession of a valid California Driver’s License and a satisfactory driving record, possession of or access to an insured vehicle, willingness and ability to travel.  May be required to take other seminar and/or college level courses to continue to upgrade necessary job-related skills.


Willingness to complete Background check. In addition, a pre-hire drug screening will be required.




Bachelors Degree or equivalent five years’ work experience with a non-profit as an employee or volunteer working with people who are homeless or at risk to become homeless. Knowledge of h barriers people who are homeless or a risk to become homelessness may experience. A high level of empathy.


 Pay based on experience.


To Apply: send resume to dsmith@accesshome.org and please include Housing Operation Specialist in the subject line. Recruitment ends on 06/15/2020 @ 5:00 pm.


No phone calls or walk-ins please.

Resources for Rural Community Development Inc., dba AccessHome is a 501(c)3 corporation. AccessHome was founded in 1997 by Far Northern Regional Center (FNRC) and is a service provider for people with developmental and/or intellectual disabilities. In recent years the agency has also served other underserved populations.


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